Description
• Builds and maintain business relationship with clients by providing prompt and accurate service to promote customer loyalty.
• First point of customer contact for general inquiries like help in renewals, supplier/worker on boarding, SOW Transactions status, etc.
• Manage all stages (e2e service) of contingent worker transaction lifecycle within the Vendor Management System (VMS)
• Build relationships with hiring managers by providing consultative solutions for their hiring needs;Be the VOC and provide inputs to improvement ideas
• Ensure the hiring manager is educated on program, process, service and delivery expectations and be the 1st line of compliance
• Prepare and conduct the necessary program-related trainings to hiring manager
• Understand contingent worker recruitment standard methodologies, country regulations and industry trends to be able to contribute add service to Cisco hiring managers •Report generation and analyzing data to understand business.

Competencies

•3 years staffing, recruiting and operations experience
• Proven partner and 3rd party supplier communication and management skills
• Prioritizing and time management
• Customer oriented and result-driven
• Motivated by collaboration and teamwork
• Process and data driven attitude
• MSP and VMS experience