职位描述：
your assignment:
your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
together with your team, you focus on putting the customer first in everything you do within the store shop.
every customer must have a shopping experience that exceeds his or her expectations.
you take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. you follow up and take action accordingly by using proven solutions and good examples. you define your individual contribution and goals for delivering the department plan.
you are passionate about the ikea products in your shop. you create a high level of knowledge about the products’ features and benefits, and share this with customers and your team.
you are proactive in finding opportunities and acting on them to maximise sales through understanding customers and the local market and keeping an eye on competition.
you act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
you and your team actively sales steer to your department’s top-selling products, prioritised products (e.g.overstock/övertag) and ikea service products in order to maximise sales and long-term profitability.
you execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level.
you actively promote the ikea social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
requirements:
business-minded.
a passion for selling, reaching your goals and getting the best for ikea customers.
the ikea values accurately reflect your own values.
enjoy working in a fast-paced and future-oriented environment.
you get as much out of helping your team achieve and develop as you do of your own achievements.
basic english communication skill.
职责描述：
你的工作场所位于商场，每天你都在这里以身作则，为员工提供支持，向他们发出挑战并指导他们开展工作。
在进行商场内的各项事务时，你和团队都把顾客的需求摆在第一位。你们必须为每位顾客打造超越期望的购物体验。
你负责确保商场全天整洁如新且库存充足，并保证四个展销基本要点全部满足要求（产品有标价、整洁干净、正确组装且库存充足）。
你和销售部部门经理一起负责制定及实施部门目标及行动计划，同时将这些信息明确传达给员工。通过采用有效的解决方案并借鉴优秀实践，你将跟进行动计划并采取相应措施。为完成部门计划，你需要明确个人职责及目标。
你必须热爱商场内的宜家产品。你需要深入了解产品的特点及优点，并将这些信息与顾客及团队分享。
充分了解顾客、本地市场及竞争情况，积极寻找并抓住机会，从而最大程度地提升销量。
能快速把握商机；调整产品货源储备（包括库存过剩及缺货产品），并修改顾客反馈内容（10个最常问到的问题）。
你和团队积极地引导顾客关注部门的最畅销产品、优先促销产品（如库存过剩及övertag产品）及宜家服务产品，从而最大化提升销量并实现长期盈利。
你根据销售部部门经理对关键绩效指标的分析结果，采取相应的有效措施。
积极推动宜家实现对社会和环境的承诺，与团队一起明确你们应如何促进可持续发展。
任职要求：
具有商业头脑。
满怀热忱，积极销售，致力于实现目标及为宜家顾客提供满意的服务。
宜家价值观准确地反映了你的价值观。
喜欢在快节奏和面向未来的环境中工作。
协助团队发展与实现自身发展给了你同样多的收获。
具有成为销售部部门经理的潜力。
能够非常灵活、迅速、利落地处理工作事项。
能扮演考虑周全的决策者的角色。
必要时能负起责任并合理分配任务。
是一名优秀的沟通者，能以友好、积极的方式与员工和顾客进行沟通。
基本的英文沟通能力。